SHIPPING POLICY

Last Updated: 2/20/2025

DELIVERY AND DELAY

The products we offer are intangible and are delivered entirely online.
Delivery starts immediately after the order is placed and usually completes within a few seconds,but if the system is congested, it may take up to a few minutes.

NOTIFY OF DELIVERY STATUS

You can check if the phone number has been successfully delivered through the system.

• Active products are currently active can be viewed at https://www.smsonline.cloud/member/my , and are immediately available for use.
• Past purchase records and statues can be checked at https://www.smsonline.cloud/member/account?p=2 .

DISCOUNTS AT CHECKOUT

We offer checkout discounts based on the amount deposited by customers. The discount rate may be adjusted depending on phone number availability and our business conditions. If any changes are made, we will announce the revised discount rates on our website at least one week in advance.
Discount eligibility is determined based on the total amount charged to the account. However, refunded amounts will not be included in this calculation. For payments made via Cryptomus, only transactions with the status "paid" or "paid_over" will be reflected in the deposit amount. Additionally, the deposit amount is calculated based on the USD-equivalent value at the time of the deposit. Any subsequent cryptocurrency exchange rate fluctuations or incurred network fees will not be included.